Terms and conditions

TERMS AND GENERAL CONDITIONS

1.GENERAL TERMS OF RESERVATION

1)When executing the service,user confirms that he is familiar with General terms of reservation and that he fully accepts it.

2)The holder of the reservation it is considered a person who sent the reservation request who must be an adult(older than 18).

3)The reservation becomes effective after the payment and delivery of neccessary data of your credit card. The price includes VAT.

4)The price of reservation covers:

  • stay

  • gas

  • water

  • electricty

  • SAT TV

  • Wi-fi

  • air conditioning

 

2.RESERVATION OF ACCOMMODATION AND PAYMENT

STANDARD RATE

With this type of reservation you will get 5 % discount on the total amount of reservation. The right to cancel reservation for free is possible 14 days before your arrival. By cancelling reservation within 14 days before your arrival, we will charge 100% of total reservation. In the case of absence or cancellation of reservation on the day of arrival, the charge will also be 100 % of total reservation. The credit card will be charged within 14 days before your arrival. In addition to the amount of reservation,guests will also pay 35 € for cleaning services.

 

CREDIT CARD

 

Credit card is charged for the amount in kuna(HRK). The provider of the service retains the right to change the price if there is a change in the currency exchange rate.

3. GUEST ARRIVAL AND DEPARTURE

check in (16:00 - 22:00)

At check in,additional services are paid separately and includes:

  • deposit in the case of damage in amount of 60€

  • Local tax,one time payment per person – 1,00 € (will be charged at the current exchange rate valid on the day of payment)

  • Tourist tax-children under the age of 12 do not pay the tourist tax

 

ADULTS

CHILDREN 12 – 17,99 YEARS

MARCH,APRIL,MAY,

OCTOBER, NOVEMBER

5,50 kn

2,75 kn

JUNE – SEPTEMBER

7,00 kn

3,50 kn

JANUARY, FEBRUARY, DECEMBER

4,50 kn

2,25 kn

 

 

CHECK OUT(06:00 - 10:00 )

At the check out,if determined that there was no damage, the deposit that is due on arrival will be fully returned.

 

4.GUEST OBLIGATIONS

The guest is obligated to save the property,as well as all the furniture,equipment,decoration and ambience in same condition as were at the beginning of the service. For any kind of damage the guest is fully responsible and it is obligated to compensate the damage.

5. PETS

Bringing and keeping the pets it is allowed.

6.ADDITIONAL SERVICES

  • Childrens cribs and feeding chairs are free of charge and are available on demand at the front desk.

  • Free change of beding and towels is done every 7 days.

Every additional change is charged at special price list:

-bed linen for double bed + two big and two small towels= 7€

-bed linen for single bed + one big and one small towel= 4€

-towel pack (two big and two small towels) = 2€

 

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